SwyxMobile 2020

With „SwyxMobile“ all business calls are telephoneasy. You can seamlessly embed and simply integrate your Android smartphones into your corporate communication – with an innovative user interface concept allowing ease of use for all communication functions.

HIGHLIGHTS

• modern and innovative user interface concept allows intuitive handling of all communication features and functions

• brilliant audio quality with High-Definition (HD) voice calls

• easy-to-use management presence state and call forwarding optimises availability within the company

SYSTEM REQUIREMENTS

For the Swyx Mobile for Android client to operate, the following requirements need to be fulfilled:

• Server: SwyxWare 11/ NetPhone 11 (or later) with Push Notification Server 1.0.7 (or later)

• Network: Router with enabled 802.11r (FastRoaming)

• Client: Smartphone with Android 6 (or later), 64-bit Processor and 802.11r (FastRoaming)

Recommendation:

Please ensure that 'Data Saver' is switched off at Android Settings > Data Usage

Note:

To ensure best user experience, we recommend the use of latest mid to high end Android business smartphones with at least a 2.2 GHz quad-core processor, at least 4 GB of RAM and a minimum resolution of 1.280 x 720 Pixel.

A TALENT FOR COMMUNICATION

• Communicate in HD audio quality

• Navigate easily through your contacts, favourites and call journal

• Initiate calls conveniently by direct number entry, from phonebook, call lists

FURTHER FEATURE RICH FUNCTIONS:

• Call management: transfer, redirect, mute, hold and swap calls, transfer calls to other devices

• Call Line Identification (CLI) & "Privacy" functions for external calls

• Suppress calling number

• Voicemail support

• Use different ring tones for incoming calls

• Easy configuration

CONTACT, CALL, COORDINATE

• Presence Management: manual setting of presence status (incl. ‘Offline’), status message and your profile picture

• Filter and search in phonebook contacts with support for profile photos of contacts

(server based business contacts and local personal contacts)

• Create favourites for contacts with including participant status

• Call logs (for incoming, outgoing and missed calls,)

• Conferences: User initiated ad-hoc three-party conferences

• Support for simple Call Routing: "Do not disturb", forwarding when busy, forwarding when delayed, forwarding immediate, forwarding when participant logged-off

RESTRICTIONS / KNOWN ISSUES IN THIS VERSION

• Some issues with Favourites (presence status updates, vanishing Favourites, Favourites deletion, list view)

• Changing networks during an ongoing call causes the call to drop

• On Android 9 you need to set up volume for ringtone and speech separately

• Bluetooth audio channel is not opened for outgoing calls

• Sometimes names are not displayed for incoming external calls